In accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties, Mystery Solutions provides the following privacy notice.
Mystery Solutions is responsible for the use and protection of your personal data. In this regard, and in compliance with the legal obligations established by the Federal Law on the Protection of Personal Data Held by Private Parties, this document informs data subjects about the information that is collected from them and the purposes for which said information will be used.
In addition, we inform you that Mystery Solutions is located at:
Marte #30, between Campeche and Tampico, Jardines de Mocambo, Boca del Río, Veracruz. Postal code: 94299.
The personal data we collect from you will be used for the following purposes, which are necessary to establish our relationship with you and to provide the services you request:
To fulfill the purposes described in this privacy notice, we will use the following personal data: Name; Email; Address; Purchase and billing information.
Furthermore, we inform you that your personal data will not be shared with any authority, company, organization, or individual other than us, and will be used exclusively for the purposes stated above.
You have the right at all times to know what personal data we have about you, what we use it for, and the conditions of its use (Access). Likewise, you have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); you also have the right to have your information removed from our records or databases when you believe it is not being used properly (Cancellation); and you have the right to object to the use of your personal data for specific purposes (Objection). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the corresponding request through the following website: https://mystery.solutions/.
This website also provides information on the procedure and requirements for exercising ARCO rights.
Responses to requests will be provided within the following timeframe: 20 business days, and will be communicated in the following manner: Via email.
The contact details of the person or department responsible for handling ARCO rights requests are as follows:
Website: https://mystery.solutions/contacto/
Address: Marte #30, between Campeche and Tampico, Jardines de Mocambo, Boca del Río, Veracruz, Postal Code: 94299
Phone: +52 (297) 970 6207
Email: contacto@mystery.solutions
Other contact method: https://mystery.solutions/contacto/
It should be noted that you may revoke your consent for the use of your personal data at any time. Likewise, you may revoke any consent you may have given us for the processing of your personal data. You should also consider that, for certain purposes, revoking your consent will imply that we cannot continue providing the service you requested or that your relationship with us will be terminated.
To revoke the consent you hereby grant or to limit its disclosure, you must submit the respective request through the following email address:
https://mystery.solutions/contacto/.
You may also request information to learn the procedure and requirements for revoking consent, as well as to limit the use and disclosure of your personal information.
In any case, the response to your requests will be provided within the following period: 20 business days.
If there are any changes to our policies, you can always check them on our page: https://mystery.solutions/privacy-policy/
Last updated: 01/01/2023.